Question 1

What is SCENA®?

Accepted Answer

SCENA® is a nationwide reality capture company that delivers high-accuracy digital twins, point clouds, CAD floor plans, and virtual tours for architects, engineers, contractors, and facility managers. Founded in 2015, we operate from 14 offices across the United States using NavVis and Matterport technology.

Question 2

What industries does SCENA® serve?

Accepted Answer

We serve six primary industries: Architecture & Engineering, Construction, Commercial Real Estate, Facilities Management, Retail & Hospitality, and Public Safety. Our reality capture solutions are adaptable to virtually any building type or project scope.

Question 3

Where does SCENA® operate?

Accepted Answer

SCENA® has 14 field offices across the United States, covering the Southeast, Southwest, Midwest, West Coast, and Northeast regions. We serve clients in Atlanta, Charlotte, Tampa, Austin, San Antonio, Ocala, Los Angeles, Jacksonville, Savannah, Destin, Philadelphia, Chicago, Albany, and Gainesville, with the ability to deploy nationwide for larger programs.

Question 4

How do I get started with SCENA®?

Accepted Answer

Getting started is simple. Contact us with your project details: building type, approximate square footage, location, and timeline. Our team will provide a detailed scope and estimate, typically within one business day. Once approved, we coordinate scheduling and deploy our capture crew.

Question 5

What scanning technology does SCENA® use?

Accepted Answer

We use two industry-leading platforms: NavVis VLX3 for high-speed mobile mapping of large-scale environments, NavVis MLX for compact handheld scanning, and Matterport Pro3 for photorealistic 3D digital twins and virtual tours. The choice of technology depends on your project requirements, and we often combine both for optimal results.

Question 6

What is the difference between NavVis and Matterport?

Accepted Answer

NavVis VLX3 is a wearable mobile mapping system designed for capturing large spaces quickly, such as warehouses, campuses, and multi-floor buildings, with survey-grade point cloud accuracy. Matterport Pro3 creates immersive, photorealistic 3D models ideal for virtual tours, remote collaboration, and property marketing. We help you choose the right tool (or combination) for your specific needs.

Question 7

Can SCENA® capture occupied buildings?

Accepted Answer

Yes. Our capture process is non-invasive and minimally disruptive. We routinely scan occupied offices, active retail stores, operating facilities, and live construction sites. Our field associates coordinate with your team to minimize disruption to daily operations.

Question 8

What is the typical turnaround time?

Accepted Answer

Our standard turnaround is approximately 5 business days from capture to delivery. This includes on-site scanning (typically 1 day for most projects), data processing, quality review, and delivery. Expedited timelines are available for time-sensitive projects.

Question 9

How large a space can SCENA® capture?

Accepted Answer

There is no practical upper limit. With NavVis mobile mapping, we can scan hundreds of thousands of square feet per day. We have completed projects ranging from small retail spaces under 5,000 sq ft to multi-building campuses exceeding 1,000,000 sq ft. Multi-site programs with dozens of locations are also part of our core capabilities.

Question 10

What file formats does SCENA® deliver?

Accepted Answer

We deliver in multiple engineer-ready formats depending on your project needs: E57 and LAS point clouds, AutoCAD DWG floor plans, Revit (RVT) and IFC models for scan-to-BIM projects, Matterport 3D tours with shareable links, and SketchUp models. All deliverables are georeferenced and ready for immediate use in your software.

Question 11

What is the accuracy of SCENA® deliverables?

Accepted Answer

NavVis point cloud accuracy depends on whether control points are used. With surveyed control points, NavVis achieves the manufacturer-stated accuracy of approximately ±2–5mm, suitable for design reference and project coordination. Without control points, relative accuracy is still high for most documentation purposes, but absolute accuracy will vary based on the environment and scan path. Matterport scans provide accuracy appropriate for visualization, space planning, and virtual tours. We recommend discussing control point requirements with our team before your capture date.

Question 12

Can I use SCENA® deliverables in my existing software?

Accepted Answer

Absolutely. Our deliverables are formatted for direct import into industry-standard software including AutoCAD, Revit, SketchUp, Navisworks, CloudCompare, Recap, and more. Matterport tours are browser-based and accessible from any device without special software.

Question 13

What is scan-to-BIM and do you offer it?

Accepted Answer

Scan-to-BIM is the process of converting point cloud data into a structured Revit or IFC building information model. Yes, SCENA® offers scan-to-BIM services at conceptual, schematic, design development, and construction coordination detail levels. Our processing team creates accurate 3D models that architects and engineers can use directly in their BIM workflows.

Question 14

How much does reality capture cost?

Accepted Answer

Pricing depends on several factors including square footage, building complexity, number of floors, deliverable requirements, and location. We provide detailed project-specific quotes after understanding your scope. Contact us with your project details and we will provide a transparent estimate within one business day.

Question 15

Do you offer multi-site or program pricing?

Accepted Answer

Yes. We offer volume pricing for multi-site programs, ongoing contracts, and enterprise agreements. If you have multiple locations that need capture, our program pricing can significantly reduce per-site costs while ensuring consistent quality across all locations.

Question 16

Is there a minimum project size?

Accepted Answer

We accept projects of all sizes, from single rooms to multi-building campuses. However, there are standard mobilization costs that apply to every project regardless of size. For very small spaces, it may be more cost-effective to combine with other nearby scans. Contact us and we will help you find the most efficient approach.

Question 17

What is included in the project price?

Accepted Answer

Our standard pricing includes project scoping and coordination, on-site capture with trained field associates, data processing and quality review, and delivery of all specified formats. Travel costs for projects outside our standard service areas may be quoted separately. There are no hidden fees. What we quote is what you pay.

Question 18

Is SCENA® a surveyor, architect, or engineer?

Accepted Answer

No. SCENA® is a reality capture and digital documentation company, not a licensed surveyor, architect, or engineering firm. Our deliverables are high-accuracy spatial data intended for visualization, planning, and design coordination. Architects, engineers, and surveyors use our data as a foundation to produce their own stamped construction documents and certified surveys. We can connect you with licensed professionals who can convert our data into certified documents if needed.

Question 19

What does "survey-grade accuracy" mean?

Accepted Answer

Survey-grade accuracy refers to the level of precision our scanning equipment achieves, typically within ±2–5mm relative accuracy using NavVis VLX3 technology. This is the same accuracy tier used in professional land and building surveys. However, SCENA® is not a licensed surveying firm and our deliverables are not certified surveys. We produce high-accuracy spatial data that licensed surveyors, architects, and engineers use as a foundation for their own certified documents. If you need a certified survey, we can connect you with a licensed surveyor in your area who can work with our data.

Question 20

Can I use SCENA® data for construction documents?

Accepted Answer

Our data is designed to accelerate the creation of construction documents. Architects and engineers routinely use our point clouds, CAD files, and BIM models as the foundation for their construction drawings. The final stamp and approval come from the design professional of record, not from SCENA®.

Question 21

Do you carry insurance?

Accepted Answer

Yes. SCENA® maintains general liability insurance. Certificates of insurance are available upon request for your project records. Please note that SCENA® does not carry professional liability (errors and omissions) insurance, as our deliverables are digital documentation for reference and coordination purposes, not certified engineering or surveying work.

Question 22

Can you work with our existing point cloud files?

Accepted Answer

Yes. While SCENA® always prefers to capture fresh data for the highest quality results, we can work with existing E57 files and point clouds you already have. If you have existing scan data that needs to be converted into CAD floor plans, Revit models, or other deliverable formats, our processing team can work from those files. We will scan if we need to, and we will work with anyone's files if they have existing point clouds they would like converted.

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