Privacy Policy

1. Introduction

SCENA® (“SCENA,” “we,” “us,” or “our”) operates the website located at https://scena.us and provides reality capture, as-built documentation, digital twin, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site and services.

2. Information We Collect

Information You Provide

• Contact & Quote Forms: Name, email address, phone number, company name, project type, square footage, and any details you include in your message.
• Vendor / Associate Applications: Business information, coverage area, equipment inventory, years of experience, insurance status, and portfolio links submitted through the Work with SCENA form.
• Newsletter Sign-ups: Email address.

Information Collected Automatically

• Usage Data: IP address, browser type, pages visited, time spent, referring URLs, and device type, collected via cookies and similar technologies.
• Analytics: We use Google Analytics (or a similar service) to understand how visitors interact with our site. This data is aggregated and does not identify individual users.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, contact inquiries, and vendor applications
• Schedule site visits and deliver project proposals
• Send transactional emails (quote confirmations, project updates)
• Send marketing communications if you have opted in (you may opt out at any time)
• Improve our website, services, and customer experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website or CRM (e.g., form processing, email delivery). They are contractually required to protect your data.
• Field Associates: For vendor applicants who are approved, limited scheduling and contact details may be shared with the relevant project team.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of SCENA or others.

5. Cookies

Our website uses cookies to enhance your experience. You can set your browser to refuse cookies, but some portions of our site may not function correctly. We use:

• Essential cookies: Required for basic site functionality.
• Analytics cookies: Help us understand site usage patterns.
• Marketing cookies: Track conversions from advertising (e.g., Google Ads). These are only placed if you consent.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 3 years. You may request deletion at any time (see Section 8).

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise any of these rights, email us at info@scena.us with the subject line “Privacy Request.”

9. Third-Party Links

Our website may contain links to third-party sites (e.g., Matterport, LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: